Wait times can be extensive.

Daniel H. Thank you for excellent customer service I needed to have rubber seals replaced around my windshield he ordered parts, scheduled installation and work performed as agreed in a professional manner. Happy Customer

very courteous and on time . have been taking my car here since I bought it in 2012. Have over 220 thousand miles on it and still drive great !!!

I've bought 5 cars here n referred 2 people who also purchased cars here Even tho there is a Toyota dealership a lot closer to.my house I still drive there with our 2 ,Toyota Corollas for service David Varella the Service Director has alwsyd been very helpful to.my wife and I We will continue to go there n thanks again David see u soon

The only thing I didn’t like was the long walk to the customer waiting area and no ramp up to the restrooms. I am handicapped and it was not good

Many thanks to Tom Fitzsimmons and Jorge Zepeda ! They helped me get my dream car the GR Supra. Stayed in touched, were friendly, communicated regularly, and went above and beyond to make sure I could get my car. Went through a few obstacles but got it done and I’m more than happy, thank you !

Took my car in for service on a very busy Saturday and received excellent service in a very timely manner. David the Service Director is top rate.

Got the car I wanted, a RAV4 prime, which are a little hard to get these days, and the right options and color, all for a fair price, with no hassle, and good communications from everyone in the sales team.

I called to schedule a service appointment for my '24 Toyota Cross and was told it would be about a 1-1/2-hour wait while they worked on it. The car was actually ready within 45 minutes, half the expected time. All the personnel involved were courteous, which helped make us (my wife and I) feel welcome and comfortable. All in all, a very nice experience!

Joaquin was fantastic, honest, and transparent. He specifically helped me avoid paying unnecessary replacements i wasn’t ready for. It’s always refreshing when someone doesn’t force an unnecessary upsell. Because of this, i will return when i am ready to replace what needs replacing.

After a bad experience, Toyota of Orange called me back to make things right, I was attended by David Levilla awesome guy experienced and professional, very satisfied with the attention to my vehicle and myself. Thanks David and Toyota of Orange

Patrick K was great. Always takes care of me and my family. Thank you Patrick!

Exceptional service from JM Cabral, seriously, such a genuine, empathetic, and sincere man that will take care of you through the whole process. I watched him continuously go out of his way to make sure we felt like we got the best deal and all of the necessary additions to our car. Just his service alone, made my family excited to come again.

At 75 years of ago I've purchased my share of cars. My experience at Toyota of orange was the easiest ever. Much of the finance work was completed even before I arrived. I ordered a Rav4 Limited which arrived before the anticipated date and was parked up front and ready to drive. I don't know how many more cars I'll be purchasing but I'l be headed back to Toyota of Orange if I do. The staff was pleasent and knowlegable at every level. My wife and I drove away confident that we got a great deal for a great car.

Best Toyota dealer in orange. Making sure you happy with what you looking for. Leaving with my second truck from here super satisfied. Huge thank you to Javier and Richard. The best! Definitely recommend.

I want to express my gratitude and for two individuals working out of Toyota of Orange. Jorge Zepeda and Joshua Winters are two amazing, hard working, personable and professional employees! They’ll make sure your concerns are met with understanding, patience and haste. Toyota of Orange, if you’re doing anything wrong then I can assure it wasn’t hiring these two!

Dear Patrick’s Manager, I would like to take a moment to sincerely recognize and thank Patrick Kongnhotha from the Toyota Service Center Department for providing me with one of the most exceptional customer service experiences I have ever received. I truly believe employees like Patrick are a valuable asset to your organization, and I hope you can recognize his outstanding dedication, professionalism, and commitment to taking care of customers. On June 23, I was traveling from Arizona to California when my 2021 Toyota Highlander suddenly developed a mechanical issue while I was driving on the freeway. The check engine light came on, and I noticed the vehicle was making unusual sounds. It was a very stressful situation because I was far from home and still had a long trip ahead. Thankfully, I was able to safely bring my vehicle to your Toyota Service Center. I contacted Patrick at the very last minute, and he immediately stepped in to help. Even though it was already after normal business hours, Patrick stayed late to make sure my Highlander was properly checked in, documented, and taken care of. Patrick’s willingness to go above and beyond truly impressed me. Throughout the entire process, he demonstrated exceptional professionalism, responsibility, and genuine concern for my situation. He stayed on top of every detail, communicated clearly, and made sure I felt confident that my vehicle was in good hands. When I returned on June 24, my Highlander had been fully serviced and was ready to continue my journey. Patrick helped turn what could have been a very stressful travel problem into a smooth and positive experience. I would honestly rate Patrick’s customer service 100/100. He represents the highest standard of customer care, and his dedication, positive attitude, and willingness to help are qualities that deserve special recognition. Please let Patrick know how much I appreciate everything he did for me. Employees like him are the reason customers continue to trust and support a company. Because of the outstanding service I received from Patrick, I will proudly recommend your Toyota Service Center to my family, friends, and anyone who needs reliable and professional service. In my opinion, Patrick deserves to be recognized as one of the top employees in your organization. Thank you for having such a dedicated team member representing your company. I wish Patrick continued success, and I look forward to visiting your service center again in the future.

Always get great good customer service from the the mechanic technicians and the cashier's are are nice and friendly they make you feel like family instead of regular customers.

Excellent service!

Brought car in for service and had a great experience. Staff very professional. Joaquin (service) was very detail oriented. Made sure everything I asked was checked and fixed. Excellent!!!