I had an outstanding experience at this dealership, and it was all thanks to Richard Lopez! Richard is the kind of salesperson everyone hopes to work with—knowledgeable, honest, and genuinely invested in helping you find the right vehicle. He listened carefully to what I needed, offered thoughtful recommendations, and never once made me feel rushed or pressured. If you're in the market for a car and want top-tier customer service, do yourself a favor and ask for Richard. He’s a true professional.

I only remember Andy's name but there's at least 7 people I've interacted with here and all have been stellar

A really great dealership. I like everything about them. I use them mostly for service. Their service department is tops. Understand that you will pay more for service at a dealership than a mom and pop service shop, but understand that you will get Genuine Toyota Parts and not some cheaply made product from China. Understand too, that those who will be working on your car will go through Mechanics School to become a Certified Toyota Mechanic. They know what they are doing. No guess work how to fix something. I highly recommend their service department. Ask for Aron Parra in service. He knows his stuff. Thanks for all of the great work on my Tundra's.

Love the team. The service manager David goes. out of his way to help you. I so much appreciate Jesus Corona for his always ready to assist you with his big smile. Love going to Toyota of Orange.

Everything was fast n people really helpful. I do recommend this place.

I have purchased several Toyota cars from Toyota of Orange thru the years. This visit, Patrick, was my trustworthy service advisor. He helped me plan out all my service needs. Toyota of Orange always keeps my car running great and looking great. It is very important to me to know my car is maintained so it is safe to drive. The staff pays attention to detail and goes above and beyond my expectations. They are up on all the best ways to save money and are consistent in using quality products. Thanks once again, Toyata of Orange. Thanks, from a loyal customer.

I always receive exceptional service and attention to detail from Patrick in the Service Department. The work is always done well and they communicate with you during the repair process. I highly recommend Toyota of Orange to work on my Lexus RX350... Bob Webber

Excellent service experience. Car ready when promised.

as usual it is great to work with knowledgeable person like Mr. Jesus Corona.

this place is great. would highly recommend purchasing a car from them. or have service done by them!

They always take care of us and make good of any concern we have! Thank you Mike and staff!

VERY GOOD

Lucy Reynoso is a sales manager. She is very professional and has an excellent customer service. She listened to my needs and wants and understood exactly what I wanted to get. She was not pushing me to get what she wanted. I was looking for a specific baby blue Toyota SUV at a specific price range which she made it happened. Her professionalism was outstanding. I will definitely recommend her. Thanks to her I had an awesome experience in Toyota of Orange!

I recently purchased my very first car, a Toyota RAV4, from Toyota of Orange, and I have to give a huge shoutout to Lily Ochoa for making the entire experience absolutely stress-free and enjoyable. Lily was friendly, approachable, and professional. She kept me informed every step of the way and answered all my questions with a great attitude that made me feel confident and comfortable throughout the process as a first-time buyer. There were no hassles or pressure tactics—just honest, straightforward help that made buying my first car a breeze. Lily’s enthusiasm and dedication really stood out, and I truly appreciate how she went above and beyond to ensure I was happy with my purchase. I bought the vehicle during the week and after work so I didn't finish nearly until 10 pm. I was pleasantly surprised to find Lily still there. She personally handed me the keys, congratulated me and stayed to see me as I drove away with a huge smile. Her dedication and commitment to customer satisfaction truly stood out. If you’re in Southern California and looking to buy a car, I highly recommend visiting Toyota of Orange and asking for Lily Ochoa—she’s fantastic! Thanks again, Lily, for making this milestone so memorable!

To Allison: i hope this review reaches you and your manager because my husband and i can't thank you enough for tonight! You were so patient with us and gave us the best advice and we were extremely happy leaving with our 4runner. We wish you the best and will definitely come back to toyota of orange when we decide to take out a new car.

Even though I didn’t end up purchasing a vehicle from this dealership, I had to take a moment to give credit where it's due. Mambo Madrigal was absolutely fantastic to work with. He was knowledgeable, patient, and genuinely helpful throughout the entire process. His professionalism and easygoing attitude made what can often be a stressful experience actually enjoyable. I really appreciated his honesty and the effort he put in to make sure I had all the information I needed to make the right decision—even if that decision ended up being somewhere else. If you're in the market for a car and want someone who treats you like a real person, not just a sale, I highly recommend reaching out to Mambo Madrigal.

Very professional and friendly in the internet car sales. Times have changed you might have to wait for your new Toyota from the manufacturer Plant .I had to wait 2.5 weeks for my new Toyota.

Always the best service!

Victor is good man specially saying baba

The “check” light was on my car, and I took it to Toyota of Orange for a diagnostic. It was the gas fuel that caused the vehicle to have steam. Joaquin called me after a couple of days and told me how much it cost to fix the problem; he had to order the part, and it will take a few days to get my car back. During the repair, it was a good experience.